Returns

Returns & Refunds policy

Chandi Dry Fruits - Return and Refund Policy

At Chandi Dry Fruits, we are committed to providing you with high-quality dry fruits that meet your expectations. However, we understand that there may be instances where you need to return a product or seek a refund. Our Return and Refund Policy is designed to ensure a hassle-free experience for our valued customers.

1. Returns:

If, for any reason, you are not completely satisfied with your purchase, you may initiate a return within 7 days of receiving your order. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as you received it. Please contact our customer service team at chandi.bharat1960@gmail.com to initiate the return process.

2. Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

3. Damaged or Defective Products:

In the rare event that you receive a damaged or defective product, please contact us immediately at chandi.bharat1960@gmail.com with a clear photo of the damaged or defective item. We will assess the issue and provide you with instructions on how to proceed.

4. Exchange:

We currently do not offer exchanges. If you need a different item, please return the original item and place a new order.

5. Shipping Costs:

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Information:

If you have any questions or concerns about our Return and Refund Policy, please contact our customer service team at CHANDI. We are here to assist you and ensure your satisfaction with Chandi Dry Fruits.

Thank you for choosing CHANDI Dry Fruits!

2285/13, Gali Hinga Beg,

Khari Baoli, Delhi- 110006

chandi.bharat1960@gmail.com

011-42657133